AREAS OF WORK
Development of management efficiency – banking/ non-banking financial institutions
We provide consulting and training services aimed at increasing managerial efficiency in organizations. Effective management means reaching goals in the most productive manner using the least amount of resources.
Efficiency can be improved by minimizing the wastage of resources, i.e. time, money and effort.
When we study an organization, we look at the 3 Es of management, i.e. efficiency, economy and effectiveness. While completing projects in connection to development of efficiency, we perform the following tasks: 1. Measure efficiency by studying and analyzing a process/ department/ unit in detail 2. Determine the reasons for inefficiency 3. Recommend ways to increase productivity We undertake detailed studies to suggest how well each manager can use the organizational resources to achieve their stated goals. We aim to attain the following objectives for our clients – 1. Minimizing operating cost 2. Increasing operational efficiency 3. Having the right number of people employed 4. Utilizing the optimum amount of resources In the recent age of technological advances and continuous changes in new technology, it is extremely important for people in organizations to quickly and constantly adapt to changes. Businesses cannot remain distinctly human and technology has to be incorporated in the right proportion so that efficiency can be maximized. With the introduction and implementation of new systems and processes, continuous training has to be an important feature in organizations. This is the greatest challenge of today. In summary, technology driven processes and skilled manpower will result in less cost in operations and will lead to increased efficiency.
Employees’ skills development in respect of technology, sales and marketing, and operational efficiency.
We provide professional training to facilitate employees’ skills development in a range of subjects. In today’s world, continuously improving employees’ productive capabilities is an absolute necessity, otherwise a business cannot achieve and/or maintain its competitive advantage.
An effective training program fills the gap between the current and desired knowledge, skills and abilities of staff, considering an organization’s strategic and operational objectives. Our training programs are fully customized to meet the requirements of individual organizations. In most situations, we start a project with training needs analysis (TNA), which enables us to get an in-depth understanding of an organization’s culture, its work environment, the key people and systems and processes being utilized. We consult with members of the top management to understand business requirements and their strategic goals. With all the available information, we suggest a training program suitable to the requirements of an organization. An important aspect of any of our training programs is to emphasize the need for self-learning and continuous learning so that employees’ career development is linked to an organization’s continued progress through business effectiveness. Our training programs also highlight the need for clear communication, effective communication systems, teamwork and leadership in all levels of the workplace. Training materials we use cover whiteboard, PowerPoint presentations, selected videos from YouTube and other platforms and training notes. We encourage interaction and participation in training classes. We combine a classroom and workshop style. Evaluation of learning is completed by way of a combination of the following: A variety of subjects are available for training purposes. Please enquire for details.
Project development - banking and non-banking areas
Banks and non-banking financial institutions are constantly involved in developing various projects and ideas so that stated objectives are achieved within budgets and deadlines. Considering each circumstance, project management techniques and methods need to be appropriate and a logical sequence of work process has to be in place. A competent team with relevant experience can successfully deliver results in project management.
In the completion of large projects, we provide support to banks and non-banking financial institutions in all stages of the process, i.e. planning, analysis, design, development, testing, implementation and maintenance.
We have accumulated extensive experience in the fields of banking and non-banking financial institutions (NBFI). The expertise we have developed is from local as well as reputed multinational banks that have been successfully operating in Bangladesh.
Our consultants have accumulated experience in process reengineering, automation, centralization, call centre establishment, internet banking, payment solutions, employee satisfaction surveys, market research and customer satisfaction surveys, etc.
Startup project initiation
We assist clients in initiating startups.
So that the probability of long-term success can be maximized, it is most important for a startup to ensure that the foundation stage is completed properly and thoroughly.
We work very closely with clients to ensure the following: 1.The product or service is one that the market needs. The entrepreneur(s) have identified a unique business opportunity that others don’t see 2. Market research and business planning has been completed using logic and the correct procedure. A written business plan is in place. 3. Competitor analysis have been conducted properly 4. Adequate amount of investment is available to make the business idea feasible 5. The timing for launching the startup is correct 6. The best people have been recruited and the right team has been formed 7. The business should reasonably acquire a substantial amount of market share. Also, there is a good distribution system for product delivery 8. Correct processes are in place for product development 9. Required training have been completed for the right people 10. Registration formalities and other legal requirements have been met
Development of governance in the organization - banking / non-banking financial institution
Banks and NBFIs are highly regulated, therefore, they must have structures and processes that ensure accountability, transparency, responsibility, and the right kind of rules and processes.
Authority and responsibilities of the Board and senior management must be clearly defined so that business and affairs of banks and NBFIs can be conducted properly, ensuring compliance with regulatory requirements. In summary, the purpose of governance is to mitigate risks, establish accountability and compliance. The nature of the banking business, the complexity of its organization and the uniqueness of banks’ balance sheets require that governance receives the greatest priority. Banks and NBFIs have to effectively manage various types of risks, i.e. credit risk, market risk, operational risk, IT risk, foreign exchange risk and liquidity risk. Success in risk mitigation can provide adequate protection to depositors. We thoroughly evaluate your existing systems and processes from the standpoint of risk mitigation. We aim to ensure that all steps have been taken to – 1. Minimize risk 2. Clarify the meaning of compliance at each level of management 3. Ensure that the required documentation is available 4. Create and complete training programs as needed Our consultants have proven expertise in all aspects of banking and finance. We are in a unique position to develop the right kind of structures, systems and processes to develop and/or strengthen governance in your organization.